What could be more unfortunate and destructive for a business than a fire! Sometimes all is lost. Fortunately, however, thanks to firefighters’ speedy interventions, most fires do not result in total structural loss. Phoenix understands your situation, and has the expertise to help you return to your affairs without delay. Fires cause damages such as smoke, soot, odors, and usually the firefighters leave water damage.
The steps of a post-fire intervention
1) Put it out
2) First, even if we are on-site right away, we must wait for the approval of the firefighters and the police before beginning cleaning. During this time, we can prepare our equipment and discuss your main concerns relating to the intervention.
Emergency
Temporary barricades of destroyed outlets and the installation of perimeter fencing. Once the area is secured, Phoenix’s team can immediately begin working. We must quickly define our plan of action, and begin working to limit the damages. (See details under Water damage). The first hours are critical in terms of limiting damages, which is why you need the services of a company like Phoenix that is able to mobilize a large team very quickly. With the help of specialized equipment such as thermo-graphic cameras we can make the most of those precious first hours at the start of an intervention. These time-savers are felt throughout the entire intervention.
Contents
As soon as possible, a team will take a full inventory and do a triage of which damaged articles are losses and which can be saved. In some instances we must bring your belongings to our warehouses to proceed with their cleaning and/or drying. If this is the case, each article is carefully packaged and identified with the client’s name. If some of your clothes have been affected, we can send them to the dry cleaners, just as we can send any damaged electronic equipment to be verified by a technician.
The building structure
Our team, a building evaluator, and you, must evaluate the structure of the building. A triage is then done: the structures and materials to be restored are identified; those to be replaced are removed. Next, we clean all the rooms that were exposed to smoke or soot, and we treat them for odors in order to return the area to its original state. A tight collaboration between our team, the insurer’s evaluator, the sub-contractors who are doing the demolition, and you, the client, is essential for success. Phoenix knows the limits of each step of the restoration, and our results are guaranteed, meaning that you will come out a winner when you work with us.
Damaged documents
If your important and confidential documents have been damaged, Phoenix can save them. Whether they have been damaged by water, smoke, or mold, we have the technology and the equipment for a professional restoration of your valuable documents, while always respecting the highest level of discretion. Contact us now!